

Travel Cashback
Get Up To 10% To Save Or Donate


Save On Your Energy Bills
Compare & Save ... & Get A $75 Gift Card
Welcome to BuzzSaw Buddies
BuzzSaw Buddies is more than just a rewards program.
It’s a smarter way to shop, save, and give back. Every time you spend at participating stores, you save - or earn cashback.
Cashback you can keep as future savings - or donate to a cause you care about.
There's fresh deals & cashback every week. Including exclusive travel perks—local & overseas.
Plus you could be supporting local businesses while you save. From everyday essentials to dream getaways, BuzzSaw Buddies helps you get more from every dollar —for yourself and your community.

Current Specials
![]() Up To 25% Cashback On Movie Tickets |
![]() 5% Cashback On Luxury Accom, Tours, Experiences |
![]() 6% Cashback On 350,000 Tours Worldwide |
![]() 4% Cashback On Quality Family Gear |
![]() Up To 6.5% Cashback For Pet Supplies |
![]() Pay With Your Nominated Card |
![]() Pay With Your Nominated Card |
![]() 7% Cashback On Your Hotel Stays |
![]() 4% Cashback On Your Accomm |
Earn Cashback To Save Or Donate
Buy from our partner retailers and you can earn up to 25% cashback. Which you can choose to save for the future
or donate to your favourite cause. (donations are tax deductible). It’s up to you.
Shop Instore
No codes. No hassle. Just pay with your nominated card in-store & watch cashback stack up. Ready to save or donate
Shop Online
Cashback’s waiting for you to save or donate. Just shop online via our website with our hand picked retail partner...
eGift Cards
Shop smart for everyday essentials & get extra rewards. Earn cashback on groceries, fuel, drinks & more with eGift ca...
Shop Travel
Wander more, spend less. Get cashback on travel, holidays and once-in-a-lifetime fun. Both locally & overseas.
Our Favourites
We’ve selected the most popular merchants based on the orders from all our members
and created Quick Links so you can quickly get your cashback to save or donate
To view all our favourites, click here
Introducing Our Savings Marketplace Partner : Cliqit Rewards
Cliqit Rewards is the power behind the Savings Marketplace. Providing you with access to a world of exclusive offers & unforgettable experiences.
To get the best out of Cliqit, browse through the offers. You can search via category type, or by location. Add a product to cart, or follow the prompts to utilise the discount code available to you.
Once you have checked out on our or our partners website, you can enjoy offers at any time. Offers are unlimited to you!
All just a click away. Get savings on everyday items, hot offers that keep changing, discounts on amazing attractions around Australia.
There’s certain to be something you will love. Save on movies and theatre shows, fuel and motoring, retail, dining, and travel.
Get more out of your everyday with Cliqit.
Cliqit T&C’sWelcome To The EG Fuel Offers
Save Up To 12¢ per litre* On All Fuel Including Premium Grades & Diesel
- Activate your EG Ampol 4c discount voucher and scan the easy-to-use barcode at the register
- Get an extra 4 cents by spending $5 or more instore
- Get an extra 4 cents by swiping your Woolworths Everyday Rewards card & having spent $30 at Woolworth.
- Terms and conditions here
Activate EG Ampol Voucher
Save 4% On Your Fuel By Buying An EG Ampol eGift Card
Buy an eGift card now and have it ready to use next time you go to fill up.
Save 4% on the recommended purchase price.
Buy Your EG eGift Card NowCashback T&C's
BuzzSaw Buddies Rewards Program – Terms & Conditionsas at 15th April 2025
BuzzSaw Buddies (Program) is a rewards program that drives commerce between merchants and Program members.
Rewards as cashback are only available when made using a registered Visa, eftpos or Mastercard at participating merchants. Please visit the Program for the current list of participating merchants.
Rewards as cashback payments are made weekly.
These Terms govern the BuzzSaw Buddies program and contain important information, including disclaimers and limitations of liability.
Application of these Terms
- You agree to be bound by these Terms by checking the "I have read and understood the terms and conditions" box when registering for participation in the Program on the BuzzSaw Buddies website. If you do not accept these Terms, you will not be entitled to use the Program.
- You agree that you have the necessary capacity to enter into a binding legal contract.
- BuzzSaw Buddies may from time-to-time review and update these Terms. Your use of the Program will be governed by the most recent Terms posted at the BuzzSaw Buddies website. By continuing to use the Program, you agree to be bound by the most recent Terms. It is your responsibility to check the BuzzSaw Buddies website regularly for updated versions of the Terms. The BuzzSaw Buddies program will provide you with at least 14 days' prior notice of any material changes to the Terms. Notice of any material change to the Terms will be decided by the BuzzSaw Buddies program to either be published on the website or sent to the email address registered with the Program.
- The use and operation of your Visa, eftpos or Mastercard will also be subject to separate terms and conditions provided to you by your Card Issuer.
- You agree that you have not relied on any matter that is not expressly stated in these Terms.
The Program
The Program allows you to earn a Discount / Reward / Delayed Benefit when using your Visa, eftpos or Mastercard with participating Merchants.
Registering for the Program
- In order to register for the Program and remain registered for the Program, you must:
- be an approved member of a BuzzSaw Buddies program;
- provide the mandatory User Information required by BuzzSaw Buddies program;
- register a valid Visa, eftpos or Mastercard to your BuzzSaw Buddies Account;
- be an authorised holder and user of the Visa, eftpos or Mastercard; and
- fully and validly complete the registration process.
- You can register up to four Visa, eftpos and Mastercard cards in the Program providing they are all in your name and issued by an Australian financial institution.
- You must maintain and promptly update the User Information to keep it true, accurate, current and complete. It must include a current email address.
- Your BuzzSaw Buddies Account will be active upon registration and verification in accordance with these terms.
- You represent and warrant that:
- you are the individual identified in the registration and verification process;
- you are an authorised user of the Visa, eftpos or Mastercard; and
- the User Information that you have provided to the BuzzSaw Buddies program is true and correct.
- If you provide any User Information that the BuzzSaw Buddies program believes to be untrue, inaccurate, not current or incomplete, BuzzSaw Buddies may suspend or terminate your Account and remove your access to the Program.
- If you provide any incorrect information or details (whether fraudulently or by mistake), you may not be entitled to earn Rewards.
- When using the Program, you are responsible for maintaining the confidentiality of your User Information, and for restricting access by third parties to your BuzzSaw Buddies program Account. You are liable if your User Information is used by an unauthorised person or for an unauthorised purpose. You are fully responsible for all activities that are conducted under your Account.
- If you believe that any of your User Information has been compromised, lost or misplaced, you must contact BuzzSaw Buddies immediately.
- BuzzSaw Buddies reserves the right to refuse membership at its absolute discretion.
Special conditions of use
- In order to be eligible for a Cashback Reward, you must:
- make a purchase with a Participating Merchant;
- use a Visa, eftpos or Mastercard that is registered to a BuzzSaw Buddies program Account; and
- if you make a purchase using electronic funds transfer at a physical terminal over the counter point of sale, ensure that your purchase is made using the "credit" function ("CR") for payment at the time of purchase whether or not your Visa, eftpos or Mastercard is a credit card, debit card, or prepaid- reloadable card.
- You agree that the Cashback Reward can only be applied to your BuzzSaw Buddies program Account registered to your Visa, eftpos or Mastercard. If a different credit, debit or prepaid-reloadable card is used which is not registered to the BuzzSaw Buddies program Account, no Cashback will be earned.
- You must retain a copy of both the tax receipt and point-of-sale credit card receipt for each eligible transaction to which these Terms apply, as these receipts may be needed as evidence in the event of a dispute or to verify qualifying purchases.
- By registering a payment card in connection with transaction monitoring, you authorise the BuzzSaw Buddies program or its agents to share your payment card information with either Visa, eftpos or Mastercard (depending upon the registered card). You authorise Visa, eftpos or Mastercard (depending upon the registered card) to monitor transactions on your registered card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for Visa, eftpos or Mastercard to share such transaction details with BuzzSaw Buddies to enable your card-linked offer(s) and target offers that may be of interest to you. You may opt-out of transaction monitoring on the payment card(s) you have registered by selecting the "opt out" link in "My details" within your Rewards Account or by contacting BuzzSaw Buddies.
- You agree your membership is not transferable and remains the property of the BuzzSaw Buddies program.
Participating Merchants
- You may only receive a Cashback Reward when using the Program with Participating Merchants.
- Participating Merchants are subject to change. A full list of the current Participating Merchants can be found at the BuzzSaw Buddies website. It is your responsibility to check the BuzzSaw Buddies website regularly to ensure that you are aware of the latest Participating Merchants and Cashback Reward offerings.
- All transactions using your Visa, eftpos or Mastercard are with the Participating Merchant and not with BuzzSaw Buddies. BuzzSaw Buddies does not have any responsibility or obligation for the transaction with the Participating Merchant. BuzzSaw Buddies does not endorse or warrant any goods or services of Participating Merchants.
Fees and charges
- There may be merchant fees and/or delivery fees for some goods/services which will be clearly displayed for the member to agree before the completion of that purchase. These fees if applicable vary depending on the particular merchant, good/service and payment method chosen.
- Fees and charges are subject to change without notice, however will always be clearly displayed for the member to agree before the completion of that purchase.
Cashback Reward
- What is a Cashback Reward?
- The Cashback Reward is not property and may not be transferred, sold, held on trust, bequeathed or inherited.
- Receiving a Cashback Reward
- The Cashback Reward is calculated on the amount of Australian dollars charged to your Visa, eftpos or Mastercard, less any amounts referred to in clause 6b. The Cashback Reward is only calculated based on the any limitations as promoted in each offer.
- You acknowledge that the Cashback Reward to which you are entitled may vary where you have entered into an agreement with third parties in relation to the Program.
- The Cashback to which you are entitled in any given transaction may depend on factors such as:
- minimum spend;
- maximum spend;
- time of purchase;
- number of purchases; and/or
- a number of other targeted selection criteria.
- The Cashback Reward will not be earned in respect of the following amounts that may be charged to your Visa, eftpos or Mastercard:
- interest and other bank fees and charges including without limitation foreign exchange conversion fees and reversals (and any GST payable on any of these);
- excluded transactions;
- balance transfers; and
- payments in which you do not use the "credit" (CR) facility, including payments made through the Bpay® Electronic Payments Scheme.
- Subject to clauses 1. and 2., you will receive the Cashback Reward to which you are entitled within 7-30 working days of the date on which the relevant transaction is settled by your Card Issuer and the Participating Merchant.
- You acknowledge that it is the responsibility of your Card Issuer and the Participating Merchant to settle transactions.
- You may not receive a Cashback Reward if:
- your Visa, eftpos or Mastercard is cancelled for any reason;
- your Visa, eftpos or Mastercard has been lost or stolen (until the registered lost or stolen card has been removed from your BuzzSaw Buddies program Account and has been replaced and you update your BuzzSaw Buddies program Account details in accordance with clause 2.;
- your Visa, eftpos or Mastercard has an expiry notification and you have not renewed your Visa, eftpos or Mastercard (until you renew your Visa, eftpos or Mastercard and update your BuzzSaw Buddies Account details; or
- BuzzSaw Buddies reasonably suspects that you have breached these Terms or the terms and conditions associated with your Visa, eftpos or Mastercard in any way.
- In order to continue using the Program, you must ensure that your BuzzSaw Buddies Program Account details reflect your current card number. Replacement cards must be re-registered to your existing BuzzSaw Buddies Program Account. In the event that the circumstances referred to clauses 2. occur and you obtain a new card, you must update your card number in your BuzzSaw Buddies Account (on the ‘Manage Cards’ page on the BuzzSaw Buddies website).
- Any changes to your BuzzSaw Buddies Program Account (including to your User Information and card number) will be updated by BuzzSaw Buddies within 5 days.
- Monitoring your BuzzSaw Buddies Program Account and using Cashback Rewards
- Your Cashback Reward balance will be visible when you have logged into your BuzzSaw Buddies Program Account through the Rewards website or any desktop or mobile application made available by BuzzSaw Buddies or authorised third parties.
- Refunds or returns and disputed transactions
- Refunds or returns of goods or services purchased by you will trigger a reversal of the relevant Cashback Reward associated with that transaction.
- Where a refund or return of goods or services occurs after a Cashback Reward has been claimed as a Cash Settlement, the Cash Settlement amount will become a debt due and payable from you to BuzzSaw Buddies Program immediately (Debt). A reversal of the relevant Cashback Reward associated with that transaction will occur, your Rewards Account will be debited by the relevant reversed Cashback Reward, and the debit will be offset against other Cashback Rewards in your Rewards Account including Cashback Rewards you may earn in the future. Rewards may also recover the balance of the Debt from you directly and immediately upon request.
- If your Visa, eftpos or Mastercard is credited in connection with a disputed transaction, the BuzzSaw Buddies Program will adjust your Cashback Reward total by deducting any Cashback Reward that was earned in connection with the disputed (or subsequently reversed) transaction within 60 days (or longer depending on the terms of any agreement between you and third parties in relation to your Visa Card or Mastercard).
- If you fail to comply with clause regarding Fees & Charges:
- BuzzSaw Buddies Program may suspend your account immediately;
- BuzzSaw Buddies Program may liaise with your Card Issuer and other relevant third parties in order to recover the Debt; and
- BuzzSaw Buddies Program may take any other necessary action in order to recover the Debt.
- Transferring Cashback Rewards
- Cashback Rewards cannot be transferred between different BuzzSaw Buddies Program Accounts.
- Cash Settlements cannot be settled to an account other than the nominated account.
- Replacement Visa, eftpos and Mastercard’s must be re-registered to your existing BuzzSaw Buddies Program Account in accordance with clause covering any changes to your BuzzSaw Buddies account. Please log on to your BuzzSaw Buddies Program Account to register a replacement Visa, eftpos or Mastercard.
Termination or expiry of the Program
- BuzzSaw Buddies may suspend your BuzzSaw Buddies Program Account and your participation in the Program and/or terminate these Terms and your Account by giving you notice with immediate effect that you have breached these Terms.
- You may terminate your BuzzSaw Buddies Program Account for any reason by selecting the "opt out" link in "My Account" within your BuzzSaw Buddies Program Account or by Contacting us.
- If BuzzSaw Buddies terminates these Terms and your BuzzSaw Buddies Program Account in accordance with clause where you have breached these Terms & Conditions or you have selected to “Opt-Out” of the program, all of your Cashback Rewards will vest in the BuzzSaw Buddies Program.
- BuzzSaw Buddies may terminate your BuzzSaw Buddies Program Account and/or the Program for any reason at any time by giving you 7 days' prior notice. Any Cashback Reward within your BuzzSaw Buddies Program Account will be transferred as a Cash Settlement to your nominated Account, or to your BuzzSaw Buddies Program Account whichever is the accepted normal process.
Registration in Multiple Rewards Programs
In the event that you have registered a valid Visa, eftpos or Mastercard to more than one BuzzSaw Buddies program and you make a purchase with a Participating Merchant that is also registered to more than one BuzzSaw Buddies Programs, a Cashback Reward will be paid for only one BuzzSaw Buddies Program.
The BuzzSaw Buddies Program for which you will receive the Cashback Reward from will be determined on the following basis:
- The BuzzSaw Buddies Program that provides the highest Cashback Reward; and
- If the BuzzSaw Buddies Program’s provide the same Cashback Reward value, then either may be chosen at the discretion of BuzzSaw Buddies.
Privacy
Any personal information, including your User Information, submitted by you to BuzzSaw Buddies is subject to and will be handled in accordance with BuzzSaw Buddies Privacy Policy. The Privacy Policy forms part of these Terms. You agree that, by accepting these Terms, using the Program or communicating with BuzzSaw Buddies you have read the Program's Privacy Policy, understood its contents and consented to its requirements. The BuzzSaw Buddies Privacy Policy is available at the BuzzSaw Buddies website.
Intellectual property
All intellectual property rights (including copyright, trademarks and patents) in the Program, or any promotion of the Program by BuzzSaw Buddies and all components of them are owned by, or licensed by, BuzzSaw Buddies Program unless otherwise indicated. You must not copy, modify or transmit any such content except as permitted in these Terms or expressly agreed in writing by BuzzSaw Buddies Program.
Disclaimer of warranties and limitation of liability
- Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law (“ACL”) or any other applicable law that cannot be excluded, restricted or modified by agreement.
- Subject to clause 1. and to the extent permitted by law, BuzzSaw Buddies Program excludes all warranties, whether express or implied, including any warranties or representations:
- that the Program will be rendered with due care and skill;
- concerning the availability of the Program; and
- concerning the quality, completeness, accuracy, suitability, acceptability or fitness for purpose in relation to the Program.
- Subject to clause 1. and to the extent permitted by law, the maximum liability of the BuzzSaw Buddies Program and its employees, agents or contractors for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and any services advertised or accessible using the Program will be limited to the value of any valid unredeemed Cashback Reward in your BuzzSaw Buddies Program Account (as determined by BuzzSaw Buddies) in relation to the transaction in which the claim arises. You must make any such claim within 3 months of the date of the transaction and waive your rights to make such claims thereafter.
- BuzzSaw Buddies’ services come with guarantees that cannot be excluded under the ACL. You are entitled to have the services supplied again, or the payment of the cost of having the services supplied again, if the services were not rendered with due care and skill or if the services (or the products resulting from the services) were not fit for the particular purpose outlined in these Terms.
- For the purpose of clause 4., you acknowledge and agree that the services supplied by the BuzzSaw Buddies Program are limited to the Program, and that the particular purpose of BuzzSaw Buddies Program services is limited to the purpose outlined in these Terms.
- To the extent permitted by law, the BuzzSaw Buddies Program and its employees, agents or contractors will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of the goods and services that are the subject of any qualifying purchase under these Terms.
- For all other claims of liability, and to the extent permitted by law, the maximum liability of the BuzzSaw Buddies Program and its employees, agents or contractors will be AU$ in the aggregate of all claims.
- Subject to clause 1. and to the extent permitted by law, BuzzSaw Buddies Program will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and services advertised or accessible using the Program, to the extent that such loss, damage, claim, cost or expense was caused by:
- you (for example, through your negligence or breach of contract);
- your failure to reasonably mitigate your loss; or
- events outside of BuzzSaw Buddies Program control.
- Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law (ACL).
Indemnity
You indemnify BuzzSaw Buddies Program in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:
- any breach of these Terms by you;
- your use of Program (including registration);
- any use of your BuzzSaw Buddies Program Account, including by third parties; and
- any claims that may be brought against BuzzSaw Buddies Program or which BuzzSaw Buddies Program must pay, sustain or incur as a direct or indirect result of the use by BuzzSaw Buddies Program of your User Information.
Force majeure
BuzzSaw Buddies Program will not be liable to you for any delay or failure to perform its obligations under these Terms as a result of a cause beyond its reasonable control, including acts of God.
Interpretation
- ACL means the Australian Consumer Law as found in Schedule 2 to the Competition and Consumer Act 2010 (Cth).
- Cashback Reward means the value of cash-back rewards that are registered to your Rewards Account, based on qualifying transactions using your Visa, eftpos or Mastercard with Participating Merchants.
- Cash Settlement means the Australian dollar amount of any Cashback Reward that is deposited into your nominated bank Account or Client Account in accordance with these Terms.
- Eftpos Card means the authorised eftpos prepaid-reloadable, debit or credit card (excluding prepaid eftpos gift cards) with a unique eftpos card number registered to your BuzzSaw Buddies Program Account, which has been issued by an Australian Card Issuer.
- Eftpos Card Account means the eftpos account linked to your eftpos Card by your Card Issuer.
- Excluded Transactions means any transaction where you:
- draw cash from the Account linked to the Visa, eftpos or Mastercard using an automatic teller machine, at a financial institution or from a Participating Merchant;
- receive from a Participating Merchant a cash substitute (including, but not limited to, using your Visa, eftpos or Mastercard to purchase gambling chips or tokens, travellers' cheques or money orders, gift certificates or to load value to a stored value card or facility);
- use the Visa, eftpos or Mastercard Account to pay bills through a third party (such as Bpay®) where the Participating Merchant whose bill is being paid is not paid by Visa, eftpos or Mastercard; or
- use the Visa, eftpos or Mastercard account to pay bills over the counter at a financial institution.
- Mastercard means the authorised Mastercard prepaid-reloadable, debit or credit card (excluding prepaid Mastercard gift cards) with a unique Mastercard number registered to your Rewards Account, which has been issued by an Australian Card Issuer.
- Mastercard Account means the Mastercard account linked to your Mastercard by your Card Issuer.
- Participating Merchants means merchants and retailers who participate in the Program from time to time by providing a Cashback Reward. A full list of current Participating Merchants can be found at the
- BuzzSaw Buddies website. Website is any web application or mobile application being used for the Rewards Program.
- Privacy Policy means the BuzzSaw Buddies privacy policy on how it collects, uses and discloses your personal information, set out at the BuzzSaw Buddies website.
- Program means the Rewards Program.
- The Program Operator means BuzzSaw Buddies and its controlled entities and its agents.
- Rewards Account means your registered account with the BuzzSaw Buddies Program, which enables you to use the Program and where your Cashback Rewards are recognised.
- Rewards means the Cashback Reward (see above).
- Terms means the applicable terms & conditions of use as referred to within this document and other websites or documents referred to within it.
- User Information means any information that BuzzSaw Buddies Program may request and that you provide to BuzzSaw Buddies Program including your email address, phone number and other personal information, eftpos card number, Visa Card number, Mastercard number, username (which the BuzzSaw Buddies Program may refuse to accept at its sole discretion) and password.
- Visa Card means the authorised Visa prepaid-reloadable, debit or credit card (excluding prepaid Visa gift cards) with a unique Visa card number registered to your BuzzSaw Buddies Program Account, which has been issued by an Australian Card Issuer.
- Visa Card Account means the Visa account linked to your Visa Card by your Card Issuer.
Jurisdiction and law
These Terms are governed by and must be construed in accordance with the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.
Severability
Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision.
Contact us
If you have questions about the Program, please read the Frequently Asked Questions section of the BuzzSaw Buddies website or contact us.
Cliqit Terms And Conditions
Definitions used in these Terms and Conditions:
Affiliate means the business which has entered into an agreement with CLIQIT to provide CLIQIT Rewards via the Rewards Platform.
CLIQIT or RACV means Royal Automobile Club of Victoria (RACV) Limited (ABN 44 004 060 833).
CLIQIT Rewards means CLIQIT’s benefits and rewards program for Users that is delivered through the Rewards Platform.
Product means the offer, benefit or reward accessed or purchased by a User via the Rewards Platform.
Rewards Platform means the website and any application or payment platform that is associated with the Rewards Platform or provides access to CLIQIT Rewards (but does not include the websites and applications owned or operated by Third-Party Providers).
Technology Provider means any company which RACV engages to provide technology services associated with the Rewards Platform. This could include platform management services or user relationship management services.
Third-Party Provider means the company or person (other than Cliqit) who provides you with the Product on terms and conditions agreed between you and the Third-Party Provider.
User or you means an eligible user of the Rewards Platform.
We, us, CLIQIT means RACV, trading as CLIQIT, being the business which has entered into this agreement with you to provide CLIQIT Rewards via the Rewards Platform.
What CLIQIT Rewards Provides
CLIQIT Rewards is a benefits and rewards program for CLIQIT Affiliate and their Users. It provides you with access to the Rewards Platform, which can be used to obtain various Products.
Your use of CLIQIT Rewards is governed by these terms and conditions and any additional terms and conditions posted on the Rewards Platform from time to time ('Terms'). By continuing to use CLIQIT Rewards you indicate your consent and agreement to these Terms.
Access and Account
User access to CLIQIT Rewards and the Rewards Platform is managed by RACV trading as CLIQIT. Access to the Rewards Platform is granted to you by CLIQIT and CLIQIT retains the right to allocate, refuse or revoke access to users for any reason (acting reasonably), including for:
· a breach of these Terms;
· misuse of the Rewards Platform;
· a Breach of RACV’s or a Third-Party Provider’s terms and conditions relating to Products; or
· suspected fraudulent activity.
It is a misuse of the Rewards Platform to share or distribute the Products with non-users or other third parties.
The Rewards Platform allows you to set up an account so you can access your information and undertake certain transactions.
You can set up an account by completing the registration process on the Reward Platform and providing details, such as a username and password, that you will need to use to log into your account.
You must keep your login details confidential. You must not provide your login details to any other person and you must not allow any other person to use your login details.
Products
You may access Products in different ways, based on the relevant Third-Party Provider’s requirements. This may involve clicking on a website link, utilising a promotional code, completing a registration process, or other processes as specified by CLIQIT Rewards and the Third-Party Provider.
You must follow the specified process by the relevant Reward Partner to successfully access your selected Products.
Where applicable, expiry dates will be published relating to Products on the Rewards Platform. Rewards cannot be redeemed once the expiry date has passed.
Where a reward is accepted but is unavailable for any reason, CLIQIT and its Third-Party Providers, reserve the right to offer a refund or substitute all or part of any such item with another offer of equal or greater value. All Products are subject to availability (e.g., stock availability) which may not be within the control of CLIQIT Rewards.
Individual Products may be subject to separate terms and conditions referred to on the promotional webpages for the reward (such as the Rewards Platform or other specified webpage). Eligibility for these other Products is subject to those additional terms and conditions.
If there is any inconsistency between these Terms and any of those additional terms and conditions, then those terms must be read in the following (descending) order of precedence:
· specific terms for the redemption and supply of an offer or reward;
· specific terms for a CLIQIT promotion;
· these Terms;
· any Third-Party Provider Terms;
· the RACV Privacy Charter; and
· any additional Technology Provider terms.
It is your responsibility to read and accept the Product terms and conditions before redeeming a particular reward.
All Products are for your personal use only and are not transferable in any circumstances.
The supply of merchandise, services, eGift Cards and eVouchers as a Product will also be subject to the terms of the relevant Third-Party Provider, which may include terms in respect of the following (as applicable):
· product or service warranties;
· delivery times;
· delivery costs (if any);
· taxes or duties payable such as GST (if any); and
· any additional out-of-pocket expenses or surcharges associated with the reward, and by redeeming the relevant reward, you acknowledge that you agree with those terms.
Manufacturer’s terms and warranties may also apply to the relevant Products.
Where the delivery of a reward or benefit involves the physical delivery of merchandise, you must ensure that you enter the correct delivery details at the point of purchase or redemption. CLIQIT and its Third-Party Providers will not be responsible or liable for products, and will not replace products, that are sent to incorrectly submitted delivery addresses. Delivery will be made by ordinary post (unless otherwise specified on the Rewards Platform and the delivery address must be in Australia.
To the extent permitted by law, CLIQIT will not be liable for any failure caused by Third-Party Providers to provide or supply the relevant Product.
Pricing and Payment
All product prices are in Australian Dollars, inclusive of GST (where applicable). The price of purchasable rewards and benefits is set by the Third-Party Provider, and the discount is set (where relevant) by CLIQIT.
Payment for Products may be taken by the relevant Third-Party Provider and will be subject to the terms and conditions of purchase of the respective Third-Party Provider.
Benefits and rewards that require payment to a Third-Party Provider will only be processed upon payment in full to the Third-Party Provider (or their agent) including any applicable GST. For any issues with orders placed via the Reward Platform, including cancellations, refund requests, delayed or missing orders or damaged goods, you must contact the Third-Party Provider to resolve those issues.
If a Third-Party Provider fails to resolve an issue, you may escalate their complaint to our Support team by calling 1300 775 240 or sending us an email at info@rewards.cliqit.com.au.
We may seek resolution of the issue on your behalf, however, to the extend permitted by law we do not accept liability for any loss or damage. Nothing in this clause affects any rights a User may have which by law cannot be excluded, including under the Australian Consumer Law and any other Federal State or Territory consumer protection legislation.
Refunds
Refunds are subject to the terms and conditions that you agreed with the relevant Third-Party Provider prior to completing your purchase or booking.
Refunds on transactions within the Rewards Platform are also subject to approval CLIQIT.
Third Party Providers may have different or additional conditions. Please check the specific terms and conditions for your Product.
Cancellations and Amendments
If you wish to amend your Product, the Third-Party Provider may charge an amendment fee which will be advised at time of change. If you cancel your Product altogether, you may incur a cancellation fee. The amount of this charge will vary depending on when the cancellation is made and the terms and conditions of the Product you are cancelling.
Third-Party Providers may also charge cancellation and amendment fees as outlined in their relevant terms and conditions.
Third Party Providers may vary as to their different or additional conditions. Please check the specific terms and conditions for your Product.
Account Credits for Unavoidable or Extraordinary Circumstances
In the event of unavoidable or extraordinary circumstances, a Third-Party Provider may materially modify or cancel your Product as set out below.
In these Terms of Use, “unavoidable or extraordinary circumstances” means any cause outside a Third-Party Provider’s reasonable control which could not have been prevented or avoided even if all reasonable measures had been taken by the Third-Party Provider (including, but not limited to, war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, plague, epidemic, pandemic, infectious disease outbreak or any other public health crisis (including quarantine or other employee restrictions), natural or other disaster (such as volcanic ash or hurricanes or similar events), nuclear incident, fire or bushfires, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports or other modes of transport, unavoidable technical problems with transport, unforeseen alterations to transport schedules, transportation disruptions or cancellations, domestic and/or international travel restrictions, changes to travel advisories and restrictions, changes to health advisories and quarantines, changes to immigration, labour and free-movement laws resulting from BREXIT, rescheduling of aircraft or boats or other modes of transport, changes to applicable laws and/or other government mandates (including evacuation orders and border closures), and similar events).
A material modification is one that has a serious impact on your Product and would cause substantial inconvenience to you (including a change of departure date, departure point or airport, or change of departure time of more than twelve hours).
If your Product is cancelled due to unavoidable or extraordinary circumstances, the Third-Party Provider will offer you a credit in respect of your Product (subject its terms and conditions of Booking) but not a refund.
Eligibility to use products or services
It is your responsibility to ensure you meet any legal and Product related requirements to purchase, consume or utilise Products.
This clause is relevant (but not exclusive) to the sale of alcohol as well as age and physical requirements for experiences.
Your obligations and warranties
You warrant to us that:
· You are at least 18 years old and have the power and authority to enter into a binding contract with us and with the Third-Party Providers of the Products that you acquire.
· You have read these Terms and if booking for third parties, warrant that you have the authority to do so and have provided a copy of these Terms to them. You agree to indemnify us and the Third-Party Provider against any claims from third parties who have not in fact been properly informed.
· The information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process.
· You have read the terms and conditions of any applicable Third-Party Provider and agree to be bound by those.
· You are responsible for checking the accuracy of all documents provided to you.
· If relevant, you accept that Passport/Visa and other required identification documents are your responsibility.
· You understand and agree that due to Covid-19, there may be restrictions in place in relation to the Product you have purchased, for example, some amenities may not be available and/or social distancing rules may apply during your stay. You acknowledge that it is your responsibility to check with the Third-Party Provider directly for their latest information.
You assume any risk involved with participation in the CLIQIT Rewards Program.
Warranty disclaimer and limitation of liability
a. CLIQIT and the Third-Party Providers provide the information for CLIQIT Rewards. To the extent permitted by law, CLIQIT Rewards and its content and related services are provided on an "as is and as available" basis with no representations or warranties of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that Life Rewards Platform will be available to users at all times.
You assume responsibility and risk for your participation in CLIQIT Rewards, related services, and hyperlinked websites. To the extent permitted by law, no oral or written information or advice given by CLIQIT, its agents, or its authorised representatives shall create a warranty or in any way increase the scope of this warranty.
CLIQIT is not liable to any other party for consequential, incidental, or indirect loss or damage, including loss of profit (whether consequential, incidental or indirect) resulting from a breach of these Terms by CLIQIT or the negligence of CLIQIT or its representatives.
To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities, and other terms implied or conferred by statute, custom or general law that impose any liability of obligation on CLIQIT are excluded under these Terms.
b. T&C's: Nothing in these Terms excludes any liability implied or imposed by any laws (including the Australian Consumer Law) that cannot be lawfully excluded or limited.
Where CLIQIT can limit its liability under the Australian Consumer Law, CLIQIT limits such liability to the following (at CLIQIT’s option):
· in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of goods, the payment of the cost of replacing the goods or of acquiring equivalent goods; or
· in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.
c. Content: CLIQIT has made reasonable attempts to ensure the accuracy of information provided in communications and on the Rewards Platform. We cannot guarantee the accuracy of this information, due to the provision of Third-Party Provider content and potential for human error.
If an error is noticed, please inform us by calling 1300 775 240 or sending us an email at info@rewards.cliqit.com.au and we will make reasonable attempts to rectify the issue.
Third parties
a. Third party provider Liability and Data sharing: We are not liable to you for any breach of obligations by the Third Party Provider in providing you with a Product.
The Third Party Provider is liable to you for a breach of obligations in providing you with the Product.
Third-Party Providers may have different or additional conditions. Please check the Product-specific terms and conditions for your Product.
b. Technology Providers: CLIQIT Rewards reserves the right to share data securely with relevant Technology Providers for the purpose of providing the Rewards Platform and Rewards Program.
Privacy
Use of any personal information that you provide to us is governed by our Privacy Charter and any privacy collection notice we make available to you at time we collect your personal information. You agree that we may handle your personal information as described in the privacy collection notice, including to communicate with you about your use of CLIQIT Rewards. You agree that any contact details provided by you can be used for these communications, including to contact you by post, phone, email and SMS.
Commissions and Financial Arrangements
By participating in CLIQIT Rewards, you acknowledge that CLIQIT has entered into commercial arrangements with Third-Party Providers, under which CLIQIT may pay commissions to Third-Party Providers, and may receive commissions from Third-Party Providers, in connection with CLIQIT Rewards.
CLIQIT may also receive remuneration through financial incentives and other means from booking or selling products and services on your or CLIQIT’s behalf with Third-Party Providers and other third-party travel service providers.
Governing Law
These Terms are governed by the laws of the State of Victoria and you agree to submit to the exclusive jurisdiction of the courts of the State of Victoria to determine any dispute arising out of or in connection with these terms and conditions.
Tax
Any Tax, liability or duty incurred by the user from participation in this program is the sole responsibility of that user or customer.
Severability
If any section or clause of this agreement is not enforceable or binding, only that section becomes voided, all other sections remain enforceable.
Revisions to the Terms, CLIQIT and the Rewards Platform
CLIQIT, acting reasonably, reserves the right to increase, improve, remove, amend and revoke any benefit or offering, offered through the Rewards Platform, including the benefit or discount amount, Products which are applicable for benefit, and features which are offered by the Rewards Platform.
CLIQIT will use reasonable endeavours to indicate any changes to these Terms. We encourage you to periodically re-read these Terms to see if there have been any changes to our policies that may affect you.
These Terms may change from time to time at the discretion of CLIQIT (acting reasonably), including with respect to:
· the offers and rewards available;
· the expiry of rewards;
· the suspension or termination of your account; and
· the applications and/or devices that can be used to access and interact with CLIQIT Rewards (or parts of the program).
CLIQIT, acting reasonably, reserves the right to change the Terms at any time by providing notice on the Rewards Platform. You are responsible for informing yourself of any changes by regularly reviewing these pages. If you access the Rewards Platform after changes are notified, you are deemed to have accepted all changes. Otherwise, at all times, the current version of these Terms and the CLIQIT Privacy Policy can be accessed and viewed on the Rewards Platform.
CLIQIT, acting reasonably, may suspend or terminate CLIQIT Rewards at any time for any reason. CLIQIT will seek to provide at least one months' notice to Users in the event that it terminates CLIQIT Rewards.
CLIQIT provides no warranty regarding the ongoing availability of CLIQIT Rewards. CLIQIT reserves the right to change, suspend or terminate these Terms and CLIQIT Rewards.
Terms And Conditions For The EG Ampol Fuel Offer
The EG Ampol fuel offer is offered to you by Cliqit, a trading name of ROYAL AUTOMOBILE CLUB OF VICTORIA (RACV) Limited ABN 44 004 060 833, Level 7, 485 Bourke Street, Melbourne, VIC 3000 (RACV) through its affiliations with EG Fuelco (Australia) Limited (ABN: 39 627 348 645) Level 39, 100 Miller Street, North Sydney NSW 2060 (EG).
1. The EG Ampol offer (the Offer) is available to all activated OHA Rewards members. To access the Offer, you will need to scan the fuel discount barcode presented via OHA Rewards program when paying for your fuel at EG Ampol co-branded service station using your personal smart device or tablet with WiFi or mobile internet connection.
2. The Offer consists of a 4 cent per litre fuel discount on all petrol and diesel products (excluding LPG) at all fuel service stations operated by EG Group in Australia (or such other discount as may be notified to you from time to time).
3. The Offer is available once per calendar day per customer, up to a maximum of 150 litres per fill.
4. The Offer will be available in conjunction with (i.e. can be combined with and “stacked” on top of) the following existing fuel discounts available at EG Ampol co-branded service station (a) In-store spend 4c per litre discount when the customer spends $5 or more in-store (b) 4c per litre Woolworths supermarket fuel discount voucher offer. Further details of which are set out below. The Offer is not available in conjunction with any other offer.
5. The Offer is not available in conjunction with the following fuel cards: Motorpass, Motorcharge, FleetCard, AmpolCard, StarCard or EG Fuel Card.
Instant 4c In-store Fuel Discount Offer
To receive an additional fuel discount of 4c per litre, spend $5 or more in one transaction in-store at a participating EG Australia petrol convenience store. Purchases of fuel (including petrol, diesel and LPG grades), AdBlue at the pump, Telecommunications (including Mobile & Internet Recharge, Handsets and Starter Kits), gift cards (including iTunes cards), AmpolCash, lottery, smoking products and accessories and cash-outs are excluded from the qualifying purchase amount. The discount must be redeemed immediately and may only be used in a single transaction for a fuel purchase of up to 150 litres.
4c Per Litre Supermarket Fuel Discount Voucher Offer
To receive a fuel discount of 4c per litre, spend $30 or more (excluding purchases of gift cards, lottery, smoking products, carpet care, donations, travel cards, tickets and delivery charges) in one transaction at a participating Woolworths Supermarket or Metro and present your fuel discount receipt or scan your registered Everyday Rewards card within 28 days from issue at any EG Ampol co-branded fuel service stations#. The discount may only be used in a single transaction for a fuel purchase of up to 150 litres.
Save Up To 12c Per Litre
Save up to 12c per litre fuel offer consists of:
- 4c per litre from the EG Ampol fuel offer
- 4c per litre Woolworths supermarket fuel discount^ voucher offer and;
- 4c per litre EG Woolworths in-store discount~ when the customer spends $5 or more instore; and
Each discount is available separately or in combination with one or more other discounts. All offers redeemable on a maximum petrol purchase of 150 litres.
Privacy
To find out more about how Cliqit collects, uses, holds and discloses your personal and credit information see our privacy statements at https://www.racv.com.au/about-racv/corporate-governance/legal/privacy-charter.html
EG Ampol co-branded Australia Service Stations
EG locations can be found using the store locator https://www.eg-australia.com/eg-store-locator/. A participating EG Ampol co-branded location has either Woolworths (but not Metro or Metro Go) branding or EG Ampol co-branding on the shop front.
Card Link T&Cs
Card Link Automatic Rewards Tersm & Conditions
[program_name] (Program) is a rewards program that drives commerce between [program_name]and its members.
Rewards as cashback are only available when made using a registered Visa, eftpos or Mastercard at participating merchants. Please visit the Program for the current list of participating merchants.
Rewards as cashback payments are made weekly.
These Terms govern the [program_name] program and contain important information, including disclaimers and limitations of liability.
1. Application of these Terms
a. You agree to be bound by these Terms by checking the "I have read and understood the terms and conditions" box when registering for participation in the Program on the [program_name] website. If you do not accept these Terms, you will not be entitled to use the Program.
b. You agree that you have the necessary capacity to enter into a binding legal contract.
c. [program_name] may from time to time review and update these Terms. Your use of the Program will be governed by the most recent Terms posted at the [program_name] website. By continuing to use the Program, you agree to be bound by the most recent Terms. It is your responsibility to check the [program_name] website regularly for updated versions of the Terms. The [program_name] program will provide you with at least 14 days' prior notice of any material changes to the Terms. Notice of any material change to the Terms will be decided by the [program_name] program to either be published on the website or sent to the email address registered with the Program.
d. The use and operation of your Visa, eftpos or Mastercard will also be subject to separate terms and conditions provided to you by your Card Issuer.
e. You agree that you have not relied on any matter that is not expressly stated in these Terms.
2. The Program
The Program allows you to earn a Discount / Reward / Delayed Benefit when using your Visa, eftpos or Mastercard with participating Merchants.
3. Registering for the Program
a. In order to register for the Program and remain registered for the Program, you must:
i. be an approved member of a [program_name] program;
ii. provide the mandatory User Information required by [program_name] program;
iii. register a valid Visa, eftpos or Mastercard to your [program_name] Account;
iv. be an authorised holder and user of the Visa, eftpos or Mastercard; and
v. fully and validly complete the registration process.
b. You can register up to four Visa, eftpos and Mastercard cards in the Program providing they are all in your name and issued by an Australian financial institution.
c. You must maintain and promptly update the User Information to keep it true, accurate, current and complete. It must include a current email address.
d. Your [program_name] Account will be active upon registration and verification in accordance with these terms.
e. You represent and warrant that:
i. you are the individual identified in the registration and verification process;
ii. you are an authorised user of the Visa, eftpos or Mastercard; and
iii. the User Information that you have provided to the [program_name] program is true and correct.
f. If you provide any User Information that the [program_name] program believes to be untrue, inaccurate, not current or incomplete, [program_name] may suspend or terminate your Account and remove your access to the Program.
g. If you provide any incorrect information or details (whether fraudulently or by mistake), you may not be entitled to earn Rewards.
h. When using the Program, you are responsible for maintaining the confidentiality of your User Information, and for restricting access by third parties to your [program_name] program Account. You are liable if your User Information is used by an unauthorised person or for an unauthorised purpose. You are fully responsible for all activities that are conducted under your Account.
i. If you believe that any of your User Information has been compromised, lost or misplaced, you must contact [program_name] immediately.
j. [program_name] reserves the right to refuse membership at its absolute discretion.
4. Special conditions of use
a. In order to be eligible for a Cashback Reward, you must:
i. make a purchase with a Participating Merchant;
ii. use a Visa, eftpos or Mastercard that is registered to a [program_name] program Account; and
iii. if you make a purchase using electronic funds transfer at a physical terminal over the counter point of sale, ensure that your purchase is made using the "credit" function ("CR") for payment at the time of purchase whether or not your Visa, eftpos or Mastercard is a credit card, debit card, or prepaid- reloadable card.
b. You agree that the Cashback Reward can only be applied to your [program_name] program Account registered to your Visa, eftpos or Mastercard. If a different credit, debit or prepaid-reloadable card is used which is not registered to the [program_name] program Account, no Cashback will be earned.
c. You must retain a copy of both the tax receipt and point-of-sale credit card receipt for each eligible transaction to which these Terms apply, as these receipts may be needed as evidence in the event of a dispute or to verify qualifying purchases.
d. By registering a payment card in connection with transaction monitoring, you authorise the [program_name] program or its agents to share your payment card information with either Visa, eftpos or Mastercard (depending upon the registered card). You authorise Visa, eftpos or Mastercard (depending upon the registered card) to monitor transactions on your registered card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for Visa, eftpos or Mastercard to share such transaction details with [program_name] to enable your card-linked offer(s) and target offers that may be of interest to you. You may opt-out of transaction monitoring on the payment card(s) you have registered by selecting the "opt out" link in "My details" within your Rewards Account or by contacting the program provider.
e. You agree your membership is not transferable and remains the property of the [program_name] program.
5. Participating Merchants
a. You may only receive a Cashback Reward when using the Program with Participating Merchants.
b. Participating Merchants are subject to change. A full list of the current Participating Merchants can be found at the [program_name] website. It is your responsibility to check the [program_name] website regularly to ensure that you are aware of the latest Participating Merchants and Cashback Reward offerings.
c. All transactions using your Visa, eftpos or Mastercard are with the Participating Merchant and not with [program_name]. [program_name] does not have any responsibility or obligation for the transaction with the Participating Merchant. [program_name] does not endorse or warrant any goods or services of Participating Merchants.
6. Fees and charges
a. There may be merchant fees and/or delivery fees for some goods/services which will be clearly displayed for the member to agree before the completion of that purchase. These fees if applicable vary depending on the particular merchant, good/service and payment method chosen.
b. Fees and charges are subject to change without notice, however will always be clearly displayed for the member to agree before the completion of that purchase.
7. Cashback Reward
a) What is a Cashback Reward?
The Cashback Reward is not property and may not be transferred, sold, held on trust, bequeathed or inherited.
b) Receiving a Cashback Reward
i. The Cashback Reward is calculated on the amount of Australian dollars charged to your Visa, eftpos or Mastercard, less any amounts referred to in clause 6b. The Cashback Reward is only calculated based on the any limitations as promoted in each offer.
ii. You acknowledge that the Cashback Reward to which you are entitled may vary where you have entered into an agreement with third parties in relation to the Program.
iii. The Cashback to which you are entitled in any given transaction may depend on factors such as:
1. minimum spend;
2. maximum spend;
3. time of purchase;
4. number of purchases; and/or
5. a number of other targeted selection criteria.
iv. The Cashback Reward will not be earned in respect of the following amounts that may be charged to your Visa, eftpos or Mastercard:
1. interest and other bank fees and charges including without limitation foreign exchange conversion fees and reversals (and any GST payable on any of these);
2. excluded transactions;
3. balance transfers; and
4. payments in which you do not use the "credit" (CR) facility, including payments made through the Bpay® Electronic Payments Scheme.
v. Subject to clauses 7a and 7b, you will receive the Cashback Reward to which you are entitled within 7-30 working days of the date on which the relevant transaction is settled by your Card Issuer and the Participating Merchant.
vi. You acknowledge that it is the responsibility of your Card Issuer and the Participating Merchant to settle transactions.
vii. You may not receive a Cashback Reward if:
1. your Visa, eftpos or Mastercard is cancelled for any reason;
2. your Visa, eftpos or Mastercard has been lost or stolen (until the registered lost or stolen card has been removed from your [program_name] program Account and has been replaced and you update your [program_name] program Account details in accordance with clause 7b;
3. your Visa, eftpos or Mastercard has an expiry notification and you have not renewed your Visa, eftpos or Mastercard (until you renew your Visa, eftpos or Mastercard and update your [program_name] Account details; or
4. [program_name] reasonably suspects that you have breached these Terms or the terms and conditions associated with your Visa, eftpos or Mastercard in any way.
5. In order to continue using the Program, you must ensure that your [program_name] Program Account details reflect your current card number. Replacement cards must be re-registered to your existing [program_name] Program Account. In the event that the circumstances referred to clauses 7bvii occur and you obtain a new card, you must update your card number in your [program_name] Account (on the ‘Manage Cards’ page on the [program_name] website).
viii. Any changes to your [program_name] Program Account (including to your User Information and card number) will be updated by [program_name] within 5 days.
c. Monitoring your [program_name] Program Account and using Cashback Rewards
Your Cashback Reward balance will be visible when you have logged into your [program_name] Program Account through the Rewards website or any desktop or mobile application made available by [program_name] or authorised third parties.
d. Refunds or returns and disputed transactions
i. Refunds or returns of goods or services purchased by you will trigger a reversal of the relevant Cashback Reward associated with that transaction.
ii. Where a refund or return of goods or services occurs after a Cashback Reward has been claimed as a Cash Settlement, the Cash Settlement amount will become a debt due and payable from you to [program_name] Program immediately (Debt). A reversal of the relevant Cashback Reward associated with that transaction will occur, your Rewards Account will be debited by the relevant reversed Cashback Reward, and the debit will be offset against other Cashback Rewards in your Rewards Account including Cashback Rewards you may earn in the future. Rewards may also recover the balance of the Debt from you directly and immediately upon request.
iii. If your Visa, eftpos or Mastercard is credited in connection with a disputed transaction, the [program_name] Program will adjust your Cashback Reward total by deducting any Cashback Reward that was earned in connection with the disputed (or subsequently reversed) transaction within 60 days (or longer depending on the terms of any agreement between you and third parties in relation to your Visa Card or Mastercard).
iv. If you fail to comply with clause 6b(ii):
1. [program_name] Program may suspend your account immediately;
2. [program_name] Program may liaise with your Card Issuer and other relevant third parties in order to recover the Debt; and
3. [program_name] Program may take any other necessary action in order to recover the Debt.
e. Transferring Cashback Rewards
i. Cashback Rewards cannot be transferred between different [program_name] Program Accounts.
ii. Cash Settlements cannot be settled to an account other than the nominated account.
iii. Replacement Visa, eftpos and Mastercards must be re-registered to your existing [program_name] Program Account in accordance with clause 7b(viii). Please log on to your [program_name] Program Account to register a replacement Visa, eftpos or Mastercard.
8. Termination or expiry of the Program
a. [program_name] may suspend your [program_name] Program Account and your participation in the Program and/or terminate these Terms and your Account by giving you notice with immediate effect that you have breached these Terms.
b. You may terminate your [program_name] Program Account for any reason by selecting the "opt out" link in "My Account" within your [program_name] Program Account or by Contacting us.
c. If [program_name] terminates these Terms and your [program_name] Program Account in accordance with clause 8(a) or 8(b), all of your Cashback Rewards will vest in the [program_name] Program.
d. [program_name] may terminate your [program_name] Program Account and/or the Program for any reason at any time by giving you 7 days' prior notice. Any Cashback Reward within your [program_name] Program Account will be transferred as a Cash Settlement to your nominated Account, or to your [program_name] Program Account whichever is the accepted normal process.
9. Registration in Multiple Rewards Programs
In the event that you have registered a valid Visa, eftpos or Mastercard to more than one [program_name] program and you make a purchase with a Participating Merchant that is also registered to more than one [program_name] Programs, a Cashback Reward will be paid for only one [program_name] Program.
The [program_name] Program for which you will receive the Cashback Reward from will be determined on the following basis:
1) The [program_name] Program that provides the highest Cashback Reward; and
2) If the [program_name] Program’s provide the same Cashback Reward value, then either may be chosen at the discretion of [program_name].
10. Privacy
Any personal information, including your User Information, submitted by you to [program_name] is subject to and will be handled in accordance with [program_name] Privacy Policy. The Privacy Policy forms part of these Terms. You agree that, by accepting these Terms, using the Program or communicating with [program_name] you have read the Program Operator's Privacy Policy, understood its contents and consented to its requirements. The [program_name] Privacy Policy is available at the [program_name] website
11. Intellectual property
All intellectual property rights (including copyright, trademarks and patents) in the Program, or any promotion of the Program by [program_name] and all components of them are owned by, or licensed by, [program_name] Program unless otherwise indicated. You must not copy, modify or transmit any such content except as permitted in these Terms or expressly agreed in writing by [program_name] Program.
12. Disclaimer of warranties and limitation of liability
a. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law (“ACL”) or any other applicable law that cannot be excluded, restricted or modified by agreement.
b. Subject to clause 12a and to the extent permitted by law, [program_name] Program excludes all warranties, whether express or implied, including any warranties or representations:
i. that the Program will be rendered with due care and skill;
ii. concerning the availability of the Program; and
iii. concerning the quality, completeness, accuracy, suitability, acceptability or fitness for purpose in relation to the Program.
c. Subject to clause 12a and to the extent permitted by law, the maximum liability of the [program_name] Program and its employees, agents or contractors for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and any services advertised or accessible using the Program will be limited to the value of any valid unredeemed Cashback Reward in your [program_name] Program Account (as determined by [program_name]) in relation to the transaction in which the claim arises. You must make any such claim within 3 months of the date of the transaction and waive your rights to make such claims thereafter.
d. [program_name]’ services come with guarantees that cannot be excluded under the ACL. You are entitled to have the services supplied again, or the payment of the cost of having the services supplied again, if the services were not rendered with due care and skill or if the services (or the products resulting from the services) were not fit for the particular purpose outlined in these Terms.
e. For the purpose of clause 12(d), you acknowledge and agree that the services supplied by the [program_name] Program are limited to the Program, and that the particular purpose of [program_name] Program services is limited to the purpose outlined in these Terms.
f. To the extent permitted by law, the [program_name] Program and its employees, agents or contractors will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of the goods and services that are the subject of any qualifying purchase under these Terms.
g. For all other claims of liability, and to the extent permitted by law, the maximum liability of the [program_name] Program and its employees, agents or contractors will be AU$ in the aggregate of all claims.
h. Subject to clause 12(a) and to the extent permitted by law, [program_name] Program will not be liable for any loss, damage, claim, cost or expense whatsoever arising out of or in connection with these Terms, the Program, and services advertised or accessible using the Program, to the extent that such loss, damage, claim, cost or expense was caused by:
i. you (for example, through your negligence or breach of contract);
ii. your failure to reasonably mitigate your loss; or
iii. events outside of [program_name] Program control.
Nothing in these Terms and Conditions limits your rights under the Australian Consumer Law (ACL).
13. Indemnity
You indemnify [program_name] Program in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:
a. any breach of these Terms by you;
b. your use of Program (including registration);
c. any use of your [program_name] Program Account, including by third parties; and
d. any claims that may be brought against [program_name] Program or which [program_name] Program must pay, sustain or incur as a direct or indirect result of the use by [program_name] Program of your User Information.
14. Force majeure
[program_name] Program will not be liable to you for any delay or failure to perform its obligations under these Terms as a result of a cause beyond its reasonable control, including acts of God.
15. Interpretation
ACL means the Australian Consumer Law as found in Schedule 2 to the Competition and Consumer Act 2010 (Cth).
Cashback Reward means the value of cash-back rewards that are registered to your Rewards Account, based on qualifying transactions using your Visa, eftpos or Mastercard with Participating Merchants.
Cash Settlement means the Australian dollar amount of any Cashback Reward that is deposited into your nominated bank Account or Client Account in accordance with these Terms.
Eftpos Card means the authorised eftpos prepaid-reloadable, debit or credit card (excluding prepaid eftpos gift cards) with a unique eftpos card number registered to your [program_name] Program Account, which has been issued by an Australian Card Issuer.
Eftpos Card Account means the eftpos account linked to your eftpos Card by your Card Issuer.
Excluded Transactions means any transaction where you:
· draw cash from the Account linked to the Visa, eftpos or Mastercard using an automatic teller machine, at a financial institution or from a Participating Merchant;
· receive from a Participating Merchant a cash substitute (including, but not limited to, using your Visa, eftpos or Mastercard to purchase gambling chips or tokens, travellers' cheques or money orders, gift certificates or to load value to a stored value card or facility);
· use the Visa, eftpos or Mastercard Account to pay bills through a third party (such as Bpay®) where the Participating Merchant whose bill is being paid is not paid by Visa, eftpos or Mastercard; or
· use the Visa, eftpos or Mastercard account to pay bills over the counter at a financial institution.
Mastercard means the authorised Mastercard prepaid-reloadable, debit or credit card (excluding prepaid Mastercard gift cards) with a unique Mastercard number registered to your Rewards Account, which has been issued by an Australian Card Issuer.
Mastercard Account means the Mastercard account linked to your Mastercard by your Card Issuer.
Participating Merchants means merchants and retailers who participate in the Program from time to time by providing a Cashback Reward. A full list of current Participating Merchants can be found at the [program_name] website.
Website is any web application or mobile application being used for the Rewards Program.
Privacy Policy means the [program_name] privacy policy on how it collects, uses and discloses your personal information, set out at the [program_name] website.
Program means the Rewards Program.
The Program Operator means [program_name] and its controlled entities and its agents.
Rewards Account means your registered account with the [program_name] Program, which enables you to use the Program and where your Cashback Rewards are recognised.
Rewards means the Cashback Reward (see above).
Terms means the applicable terms & conditions of use as referred to within this document and other websites or documents referred to within it.
User Information means any information that [program_name] Program may request and that you provide to [program_name] Program including your email address, phone number and other personal information, eftpos card number, Visa Card number, Mastercard number, username (which the [program_name] Program may refuse to accept at its sole discretion) and password.
Visa Card means the authorised Visa prepaid-reloadable, debit or credit card (excluding prepaid Visa gift cards) with a unique Visa card number registered to your [program_name] Program Account, which has been issued by an Australian Card Issuer.
Visa Card Account means the Visa account linked to your Visa Card by your Card Issuer.
a. Jurisdiction and law
These Terms are governed by and must be construed in accordance with the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.
b. Severability
Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision.
16. Contact us
If you have questions about the Program, please read the Frequently Asked Questions section of the [program_name] website or contact us.
© Copyright [program_name] 2023. All Rights Reserved.
Privacy Policy
Our Commitment
What is the BuzzSaw Buddies Program?
BuzzSaw Buddies is more than just a rewards program. It’s a smarter way to shop, save, and give back.
Every time you spend at participating stores, you save - or earn cashback.
You get immediate savings with discounts and special offers at a wide range of retailers.
You earn cashback cashback worth up to 25% on your purchases at participating cashback retailers. Which you can keep as future savings - or donate to a cause you care about.
Just shop - and watch your savings grow and your cashback increase in your account. You also have the option to donate a portion of your cashback to causes of your choice.
Your cashback balance and donations are processed weekly. Your cashback is credited back to your nominated bank account.
That's it. Simple – and automatic. You’ll be surprised at how much you could save - and how much cashback you could earn.
BuzzSaw Buddies helps you get more from every dollar —for yourself and your community
1. How Does It Work?
There are 3 primary benefits
1. the opportunity to earn cashback on your spend at our network of participating cashback retailers.
2. the opportunity to save today with immediate discounts at a wide range of retailers
3. the opportunity to donate part of your cashback to a cause of your choice
Our app and our website provide you 24/7 anytime-anywhere access.
You can search for participating retail partners and see your Cashback balance.
Note 1 : To enable the collection of your cashback each month, we need you to nominate a payment card (Visa/MasterCard/EFTPoS). It's simple and safe to do - and makes cashback automatic & seamless.
Note 2 : To enable the payment of your cashback, we need details of the bank account you wish the money to be paid into. You will be asked for those details once you have a cashback balance.
2. Cashback
You get cashback at our participating retailers in a range of ways
1. By buying our EGift Cards for your everyday and regular shopping at Woolworths, Dan Murphys & Big W and your fuel at EG Ampol outlets. Buy our egift card and earn up to 5% cashback at over 2,500 outlets around Australia.
2. By buying from a wide range of other participating retailers using your nominated card to pay. There are from over 1,000 outlets who are part of our Card Link Automatic Rewards network.
3. By buying movie tickets
4. From your online shopping by buying via our Online Shop.
Your cashback is automatically and seamlessly processed when you buy.
When you pay at participating Card Link Automatic Rewards retailers, our system checks if your Visa or Mastercard is registered on our system. The cashback is then automatically collected from the retailers and added to your cashback account.
When you buy a shopping voucher from us or shop online via us, the cashback is automatically added to your cashback account once your payment is processed.
At the end of each month, the balance in your cashback is processed automatically to your nominated bank account - and the donations you have chosen are made.
You can check your balance and transaction history at any time at our website or app. Click on the ‘My Profile’ button and follow the prompts to your account.
When Will I See My Cashback Balance Updated?
Usually within 24 hours of your purchase.
3. Card Linking & Automatic Rewards
Card Linking & Automatic Rewards is the seamless process that makes it easier and simpler for you to earn cashback from our OHA Businesses Marketplace and our other participating Automatic Rewards retailers.
You no longer have to download a voucher or remember to come to our website to get access to cashback.
Card Linking links you, your nominated card and the retailer together in our ecosystem. You just need to buy using the payment card you nominated with us. We then automatically reward you by getting the cashback from the retailer and crediting your bank account.
It all happens seamlessly, securely and automatically. Without you even knowing!
Yes. Your card details are secure - all details are ‘tokenised’ so we never see your card information. All card data goes through our partners who are ‘PCI compliant’.
Payment card industry (PCI) compliance refers to the technical and operational standards that businesses follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions.
Yes. Our system will recognise your physical card or your mobile card when you pay at an EFTPOS terminal or via online checkout.
In order to be eligible for cashback you must
i. make a purchase with a Participating Retailer.
ii. use a Visa Card or Mastercard that you nominated when you joined.
iii. if you make a purchase using electronic funds transfer at a physical terminal over the counter point of sale, make your purchase using the "credit" function ("CR") for payment at the time of purchase whether or not your Visa Card or Mastercard is a credit card, debit card, or prepaid reloadable card. Note when you tap your card, the terminal automatically uses “CR”.
4. Cashback Via eGift Cards
EGift Cards are electronic or eGift Cards which you buy from us before you go shopping. You then use them to pay when shopping. They enable you to earn up to 7.5% cashback from your everyday and regular shopping at Woolworths, Dan Murphys, Big W and EG Ampol.
They are great for presents or to save money on your own everyday purchases,
Your eGift Card is emailed to you as soon as we receive the funds.
Normally within one hour. But under some circumstances it may be delayed up to 3 business day depending on receipt of funds from your bank.
Yes. The expiry date will be prominently displayed on the eGift Card
The cost depends on your method of payment. There is no charge for paying direct from your bank account via Fast2Pay. There is a processing fee for paying by payment card.
You can pay for eGift Cards by Bank Transfer EFT (via a service called Fast2Pay) so you don’t need to pay the fees charged when you pay via Visa or Mastercard.
5. Cashback Via Shop Online
Shop Online offers you a wide range of online shopping stores to choose from.
Simply select your favourite online retailer from our network, then click-through to go shopping.
By shopping via Shop Online, you earn cashback with each purchase. So if your favourite online shop is part of our network, it makes sense to shop via us because you earn cashback you wouldn’t normally receive.
1. Browse through our network of Online Retailers and find where you would like to shop.
2. Click on the logo - you will then be linked directly to the Retailer’s Site.
3. Purchase the item(s) you want. Note, you will be charged full price at the time of purchase.
4. The retailer recognises that you are from our program and are eligible for a discount.
5. Your cashback will automatically show in your account.
1. You must click-through to the online retailer via our site. If you don’t we can’t track your purchase.
2. Don’t shop via an incognito browser.
3. Don’t disable or block cookies. We track your purchases by tracing your cookies from your browser.
4. Shop straightaway to ensure the cookie tracking will work. If you compare prices or leave the tab open for a long time, the cookie tracking may break and you will not get your cashback.
6. Donating To Charities & Causes
Donating to charities & causes is a core part of BuzzSaw Buddies. We're focussed on supporting you - and your passions.
When you join BuzzSaw Buddies, you choose how much you want to donate. And who you want to donate to.
You create donations in 2 ways.
1st, from your shopping. A percentage of the cashback you get is automatically donated to the charity of your choice. You choose how much when you join - you can change it at any time.
2nd, by donating directly each month. You select the amount when you join - you can change it at any time. It will automatically be collected from you and sent to your charity of choice each month.
All donations are tax deductible. You will be sent a summary of you donations for your tax purposes at the end of each financial year
The donations program is managed by the Doing Good Foundation.
The Doing Good Foundation is an Australian business established to encourage & enable both businesses & individuals to donate to charitable causes in a trusted manner. It allows supporters of Australian and international charities to donate with tax-deductible status in line with Australian Tax Office requirements.
The Doing Good Foundation manages the donations of members of participating programs and provides donations summaries each financial year for tax purposes
Yes. The Doing Good Foundation (DGF) manages the donations of members of participating programs and provides donations summaries each financial year for tax purposes in line with Australian Tax Office requirements.
Yes. You can change how much you donate and who you donate to at any time. Go to My Profile in the website or app.
7. Privacy
We are committed to protecting the confidentiality of your personal information. Refer to the Privacy Policy at our website. We collect personal information in order to provide services and products to you, to maintain and improve customer service and to advise you of other offers, products or services which may be of interest to you. Whilst you may opt not to provide us with your personal information, you should be aware that without this personal information, we may not be able to provide you with the services and/or products you are expecting.
Yes, your card details are secure - all details are ‘tokenised’ so we never see your card information. All card data goes through our partners who are ‘PCI compliant’. Payment card industry (PCI) compliance refers to the technical and operational standards that businesses follow to secure and protect credit card data provided by cardholders and transmitted through card processing transactions.
8. Fees & Charges
1. There are no joining or ongoing fees.
2. There may be a fee for each eGift Card you purchase depending on your means of payment.
10. Contact Us
For general enquiries, head to the ‘Contact Us’ tab at our website and complete the online form.